This Privacy Policy explains the type of personal information we collect and how we intend to use it in compliance with the EU General Data Protection Act.  Poddle Pod UK is committed to preserving your privacy.

 

What data we collect

When you order products, we need to collect your name, contact and billing information, transaction and credit card information.

 

When you register with us online we will collect your email address and store it within our ecommerce platform, Wix. This is so you can check on the status of your order.

What we do with the information we gather 

Any information you share with us will be used solely for the following purposes:-

  • Delivery of your order

  • Contacting you in relation to your order or as part of our customer care procedures.​

 

3rd Parties

In order to deliver your order, we will pass your delivery information to the chosen courier.
Your information is afforded the same protection by all of our providers.
Your information will never be given or sold to any other 3rd party.

Security

Any credit card details that you share with us are passed via secure protocols to your chosen payment provider. We do not store any payment information.

Data Retention

We are required to retain copies of data for a minimum of 8 years, but this will always be retained in a secure, password-protected database.

Data Access Request

You may request a copy of all data we hold on you by submitting a data access request by email to info@shnuggle.co.uk or in writing to Poddle Pod UK Limited, Unit 23 Webb Ellis Business Park, Rugby, Warwickshire. CV21 2NP.  We are required to verify your identity before providing any data.  We will comply within one month of receipt.

Cookie Policy 

The Poddle Pod website (www.poddlepod.com) places small data files called cookies on your computer when you use the site. This is standard practice for all websites. Cookies enable us to deliver a better quality user experience. By using and browsing the Poddle Pod website, you consent to cookies being used in accordance with our policy. If you do not consent, you must disable cookies or refrain from using the site.

What are cookies?
Cookies are used to ‘remember’ when your computer or device accesses this website. We may use these cookies to tailor the products and services we offer you or to help us promote our products to your through our partners, such as google or facebook.  We do not use cookies to collect or record information on individual users’ name, address or other contact details. We are able to use cookies to monitor your browsing but third parties are not able to identify customers using cookies.


Some cookies are used to collect information about browsing and buying behaviour by people who access this website via the same computer or device. This information is about the pages viewed and the way the site is navigated.

Who makes the cookies?
Our website may create and store cookies on your computer or other devices when you access the Poddle Pod website or by third parties who participate with us in marketing programmes. For example Google and Facebook.


Google Analytics by Google, is used to analyse our website user patterns, which in turn is used to improvements our website. None of these third parties collect any personal data from which they would be able to identify individual customers.

What are cookies used and can I disable them?
For effective operation of the website and to enable us to collect information about your browsing and shopping behaviour, including to monitor the success of campaigns, competitions etc.


You can disable the cookies in your web browser by going into the settings of the browser you are using.
If you disable cookies some parts of the website may not function correctly.

Last Updated: 18th October 2018

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© 2019 by Poddle Pod UK Limited.