Lost your carry bag or need a spare? Order your spare bag here.


Our carry bags have a strong rope handle with zip opening, clear pvc front and woven fabric back.


Due to size, the printed insert card will be folded/creased.


* Pod and removable cover is not included.

Spare Carry Bag

  • Goods will normally be dispatched from us the same day (3pm weekday cut off) for next working day delivery and within 1 working days for standard delivery. Any estimated dispatch date is a an estimate, which can change without notice.


    We will normally deliver goods within 1 working day of dispatch for express delivery and 3-5 working days for standard delivery. We will deliver the goods to the shipping address you specify on your order.


    If delivery is to anywhere other than the UK Mainland, please allow 3-5 working days for delivery.


    If you change the delivery address once the goods have been dispatched to you, we reserve the right to pass on any extra charges made by our carriers for redirecting your delivery.


    If the goods are lost or damaged in transit, please let us know promptly.

    You should tell us about any special delivery requirements or conditions when you place your order. Sometimes, for reasons beyond our control we may be prevented from delivering your goods as planned. These might include things such as accidents, breakdowns, fire, flood, storm, severe weather, acts of god, war, riot or civil commotion. We will try to put things right as soon as possible however we can’t be responsible where this causes a delay or failure in delivering your goods.

  • What’s your return policy?

    As customer satisfaction is our main priority, we have a no quibble return policy. This means you can return any standard item at any time within 28 days of dispatch/purchase for a full refund including the basic delivery cost. It doesn’t matter what the reason is, as long as we receive the returned item in perfect condition. Naturally, we are unable to refund an item that has been misused in any way.


    Do you pay for return postage?

    You will need to cover the cost of return postage. Also, it’s important to remember that you are responsible for the returned items until they reach us and we can’t process your refund or exchange until we receive your item(s) back.


    I received my Poddle Pod as a gift. Can I return it for a refund?
    You can return it, but you will need to give us details of the original purchaser, as any refund has to be made to them. All the standard returns rules apply.


    How long does it take to process my returns?
    We try to process returns the same day if possible, but it can sometimes take up to 3 working days from receiving the return when we’re very busy.


    Where should I send my returns?
    If you are returning goods for refund or exchange please send them to:
    Returns Department
    Poddle Pod UK Limited
    Unit 23 Webb Ellis Business Park
    CV21 2NP


    Please remember to include a cover note, or the packing slip sent with your original order.

    You do not have to give any reason for cancellation. However, a brief explanation will help us to improve the service we offer to customers in the future.

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© 2019 by Poddle Pod UK Limited.